Privacy Policy

Last Updated: March 9, 2026

Synaptosearch (“Synaptosearch”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website www.synaptosearch.com and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect several types of information depending on how you interact with the Service.

1.1 Personal Information

Personal information may include:

  • Name
  • Email address
  • Account credentials
  • Profile information you voluntarily provide

You provide this information when you:

  • Create an account
  • Contact support
  • Subscribe to updates
  • Use certain features of the platform

1.2 Usage Data

We may automatically collect technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Search queries submitted to the platform
  • Interaction with features

This data helps us understand how users interact with the Service and improve functionality.


1.3 Cookies and Tracking Technologies

Synaptosearch uses cookies and similar technologies to enhance user experience and analyze site usage.

Cookies may store:

  • Session information
  • Preferences
  • Analytics data

For more details, please review our Cookie Policy.


2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Improve search functionality and platform performance
  • Personalize user experience
  • Monitor and prevent security issues
  • Respond to user inquiries and support requests
  • Communicate service updates and notices
  • Analyze usage trends

We only process personal data when there is a valid legal basis to do so.


3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we rely on the following legal bases:

  • Consent — when you provide permission for specific processing
  • Contractual necessity — to provide services you request
  • Legal obligations — to comply with applicable law
  • Legitimate interests — such as improving the platform and maintaining security

4. How We Share Information

We do not sell personal data.

We may share information with:

Service Providers

Third-party companies that help operate the platform, such as:

  • Hosting providers
  • Analytics services
  • Infrastructure and cloud providers
  • Security monitoring services

These providers are contractually obligated to protect your data.


Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect rights, safety, or property
  • Investigate fraud or security issues

5. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Maintain operational records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When data is no longer required, it will be securely deleted or anonymized.


6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

Users should take precautions to protect their own account credentials.


7. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction.

When required by law, we implement safeguards such as:

  • Standard contractual clauses
  • Data protection agreements with partners

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data.

These may include the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us.


9. Children’s Privacy

The Service is not directed to children under the age of 13 (or the minimum age required in your jurisdiction).

We do not knowingly collect personal information from children.

If we learn that such data has been collected, we will take steps to delete it.


10. Third-Party Links

The Service may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites.

Users should review the privacy policies of those websites.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of the policy.

Continued use of the Service after changes means you accept the revised policy.


12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

Synaptosearch

Website:
https://www.synaptosearch.com

Email:
synaptosearch@gmail.com